Motivation

The use of tablets results in data that must be backed up, especially in 1:n scenarios (several users per tablet). It is important to ensure data protection compliance. Even with 1:1 use, there is a need to store or access data centrally (e.g. exchange directories etc.).

Relution is therefore the only MDM system to offer a file store that provides any file shares as a storage location in iOS as an SMB and WebDAV client. This feature is automatically available via the Relution app on the devices and is preconfigured so that the user cannot do anything wrong. By implementing it as a storage location, the files are available in every iOS app that does support this storage concept.

Manual configuration in the Relution app

Network drives can be added in the configuration for Relution Files. To do this, configure the following input fields:

» Server-URLs
» User name (or user ID)
» Password
» optional: Single Sign On (with this option the currently logged in Relution user is used)

The server URLs are entered accordingly in a submenu as follows:

» for SMB in format server/share
» for WebDAV as path server/pfad/

The following settings are also important:

» https:// for WebDAV
» For SMB after server one share specified is mandatory

Those fields already configured by the server-side are hidden, except for the user name, which appears for control purposes but cannot be changed. This way users cannot see any server URLs.

By pressing the add button a maximum of 5 additional server URLs can be added. This is only possible if there is no file share policy on the device. After adding or changing an entry, the validity of the entries is automatically checked (connection to the servers is established). As soon as the connection is established, a green tick appears next to the URL as confirmation. Otherwise the URL, user name or password is incorrect.


Integration in the iOS file system

As soon as there is a valid login to an SMB or WebDAV server, a new location called "Relution Files" is created. This is available in all apps that support locations, such as the iOS File app. The connected shares are displayed as folders under "Relution Files". Afterwards, one of the folders can be selected to display the files contained.


Selecting the Relution Files location in a supported app

If the corresponding menu for creating, opening or saving a file is called in an app that supports storage locations, functions can be provided directly. The exact scope of functions depends on the app you are using.


Automatic configuration via policies

To save the user from having to enter server and share names, the parameters expected by the app can be passed by policy. This is done by adding the Relution Files configuration to any iOS policy. The configuration must contain the following parameters:

» Server/Share-URL in the format server/share/share

  • For WebDAV you have to use https://
  • For SMB you have to add the share after server

» User name (You can also use the known placeholders like ${user.name}
» Password
» Alternatively Single Sign On:

  • With the currently used access data of the user with one-time required password entry in Relution (also possible in Relution Shared Device mode without password entry).
  • The configured shares are available immediately.
  • When a new user logs on in Relution Shared Device mode, the shares are reconfigured so that the connection to the share of the previous user is no longer available to the new user.

Requirements

» Relution Server Version 4.52
» Relution iOS App Version 4.14

Mobile Device & App Management with Relution

Free for up to 5 devices & 5 apps forever. No payment information required.